Utility Bill Payment Assistance

Name of Agency	Contact Information	Description of Programs and Services
Caddo Community Action Utility Assistance Program - David Raines Center	Phone: 318-425-2401 Address 1625 David Raines Road Shreveport View Google Map Visit Website	The Low-Income Home Energy Assistance Program provides eligible households with financial assistance to help reduce the burden of home energy costs.
Caddo Community Action Utility Assistance Program - Eddie D. Jones/ Lakeside Community Center	Phone: 318-222-2436 Address 1729 Ford Street Shreveport View Google Map Visit Website	The Low-Income Home Energy Assistance Program provides eligible households with financial assistance to help reduce the burden of home energy costs.
Emergency Broadband Benefit by Q Link Wireless	Phone: 855-754-6543 Visit Website	Q Link Wireless provides free mobile internet service to individuals receiving Medicaid or SNAP Benefits due to the COVID-19 pandemic.
Gas and Rent Financial Assistance by Catholic Charities of North A	Phone: 318-865-0200 Address 902 Olive St. Shreveport View Google Map Visit Website	Catholic Charities of North Louisiana offers emergency financial assistance with rent or utility bills to people in need,.
Life Needs Financial Assistance by Helping Hands For Freedom (HHFF)	Phone: 602-845-1390	Helping Hands provides rent/mortgage, vehicle payments, utilities, insurance and other financial assistance to Veteran, Military or Gold Star families honorably discharged with at least one child 18 or younger in the home.
Lifeline Mobile Phone Program by Assurance Wireless	Phone: 888-321-5880 Visit Website	Assurance Wireless provides a free wireless phone plan to households who qualify based on income or enrollment in certain government benefit programs
Shreveport Water Assistance Program (SWAP by City of Shreveport, Louisiana	Phone: 318-671-5800 Address 3017 W. 70th St. Shreveport View Google Map Visit Website	The City of Shreveport’s SWAP program provides residents who receive public assistance or supplemental security income with water utility payments twice per year. This program is designed to assist families and individuals experiencing financial emergency, shutoff notices, or other hardships.

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