Transportation

Name of Agency Contact Information Description of Programs and Services
SporTran – OnDemand Service – Liftline ADA
by City of Shreveport
Phone:
318-221-7433
Visit Website 		Provides  LiftLine Paratransit services as well as direct routes from designated OnDemand stops for riders in OnDemand locations/zones listed on their web page.  Download Ecolane,  book you trip and arrive in one of their Dodge Caravans, Chevy Malibu, or Dodge Challenger sedans.   SporTran OnDemand will be available free to the public for 2023.  
SporTran Bus Services
by City of Shreveport
Phone:
318-673-7400
Visit Website 		SportTran is the City of Shreveport and Bossier City bus route carrier.  It has over 95 modern heavy duty and smaller cutaway buses equipped to handle all passengers including those with disabilities.  Fares for all vehicles and services inside the Shreveport and Bossier City limits will be free to the public for 2023. 

Medicaid beneficiaries who DO receive transportation services from a managed care plan should contact the call centers as follows:

Health Plan Phone Number TTY Phone Number
Aetna Better Health877-917-4150866-288-3133
AmeriHealth Caritas888-913-0364866-428-7588
Healthy Blue866-430-1101800-846-5277
Humana Healthy Horizons in Louisiana844-613-1638 
Louisiana Healthcare Connections855-369-3723855-369-3723 (TTY:711)
United Healthcare Community Plan866-726-1472844-488-9724

IF EMERGENCY MEDICAL TRANSPORTATION IS NEEDED, DIAL 911

This guide covers programs and services provided by the community organizations listed. These are not services offered by Willis Knighton Health.  If you need a program or service mentioned in this directory, please contact the organization that offers it. While the information was accurate at the time of publication, it is subject to change by the organization listed. If you find inaccurate information, click the button below to notify us. 

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